Return And Refund Policy

Return, Refund & Replacement Policy | Dazzle Essentials

At Dazzle Essentials, customer satisfaction is our priority. This policy explains our return, refund, and replacement policy, including eligibility requirements, the 7-day replacement period, refund conditions, and the replacement process for orders in Pakistan.

1. 7-Day Replacement Policy

Dazzle Essentials offers a 7-day replacement policy for eligible orders. A replacement may be requested if you receive:

  • A damaged product
  • A leaking product
  • The wrong product

2. Return & Replacement Eligibility

To request a return or replacement, customers must meet the following requirements:

  • Contact us within 7 days of receiving your order.
  • Share clear photos or videos showing the damaged, leaking, or incorrect product.
  • The product must be unused and in its original packaging.

3. Refund Policy

Dazzle Essentials does not offer refunds for change of mind or for products that have already been used.

A refund will only be considered in the following situations:

  • A replacement cannot be provided for an approved claim.
  • The order was cancelled before it was shipped.

4. Replacement Process

Once your return or replacement request has been reviewed and approved, we will arrange the replacement according to the circumstances of the approved claim.

  • Your request will be reviewed by our team.
  • Approved replacement requests will be processed accordingly.
  • Replacement or eligible refund processing may take 3–7 working days.

5. Non-Eligible Return, Refund & Replacement Cases

Return, refund, or replacement requests will not be accepted in the following situations:

  • The product has been used or damaged by the customer.
  • The request is made more than 7 days after delivery.
  • No clear proof of damage, leakage, or incorrect product is provided.
  • The customer changes their mind after receiving the order.

6. How to Contact Us

If you have any questions about our return, refund, or replacement policy, or if you would like to submit an eligible claim, please contact Dazzle Essentials.

Email: dazzleessentials1992@gmail.com

Last Updated: 4 August 2026