FAQ

Placing an order with Dazzle Essentials is simple. Browse our products, select your desired Herbal Hair Oil or Herbal Shampoo, add the product to your cart, and proceed to checkout.

Enter your complete delivery details, select your preferred payment method, and confirm your order. Once your order is placed successfully, you will receive an order confirmation via email or WhatsApp.

Currently, Dazzle Essentials delivers only within Pakistan. We are working towards expanding our services and introducing international shipping in the future.

Delivery times depend on your location:

• Karachi: Usually delivered within 2 working days after order confirmation.
• Other cities across Pakistan: Usually delivered within 3–5 working days after order confirmation.

Delivery may take slightly longer due to public holidays, weather conditions, or courier delays.

Yes, you can request an order change or cancellation before your order is dispatched. Please contact us as soon as possible after placing your order.

Yes, after successfully placing your order, you will receive an order confirmation via email or WhatsApp. Our team may also contact you to confirm your order details before processing.

We currently accept the following payment methods for a secure and convenient shopping experience:

• Cash on Delivery (COD)
• Bank Transfer

Yes. We value your privacy and take appropriate measures to keep your personal and payment information secure.

Currently, we only accept payments in Pakistani Rupees (PKR).

Refunds are only available in specific cases according to our Return, Refund & Replacement Policy. If your refund request is approved, the refund process will be handled as per our policy and agreed terms.

Orders are generally processed within 24 hours after confirmation. During sales, promotions, or public holidays, processing time may take slightly longer..

Currently, Dazzle Essentials delivers only within Pakistan. We plan to introduce international shipping services in the future.

If you receive a damaged, leaking, or incorrect product, please contact us within 7 days of delivery with clear photos or videos. After verification, we will arrange a replacement according to our Return, Refund & Replacement Policy.

Yes. Exchanges or replacements are available for approved cases such as damaged, defective, or incorrectly delivered products, subject to stock availability.

Yes. You can request an order cancellation or modification before your order is dispatched. Please contact us as soon as possible after placing your order.

Yes. Our Herbal Hair Oil and Herbal Shampoo are made with carefully selected herbal ingredients and are free from harsh harmful chemicals, making them suitable for regular use.

For the best results, apply the Hair Oil 2–3 times a week. Massage gently into the scalp, leave it on for a few hours or overnight, and wash with Dazzle Essentials Herbal Shampoo.

Yes. Our Herbal Shampoo is suitable for all hair types and helps gently cleanse the scalp while nourishing the hair naturally.

Our Herbal Hair Oil contains Onion, Aloe Vera, Shikakai, Amla, Coconut, and Flaxseed, carefully selected to nourish the scalp and support healthy-looking hair

Our Herbal Shampoo is enriched with Amla, Reetha, and Shikakai, traditional herbal ingredients that help cleanse, nourish, and maintain healthy-looking hair.